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In this program the facilitator provides a practice-based approach to assist participants in learning coaching skills. The focus is on techniques for coaching soft skills competencies.

• Understand the Guidelines for Coaching Performance
• Develop a Plan for Coaching Performance
• Turn Vague Attitude-laden Descriptions Into Action-oriented Expectations
• Practice Using a Formula for Giving Soft Skills Performance Feedback
• Develop Coaching Questions to Achieve Buy-in to Change
• Practice Responding to Employee Reactions, including Denial and Defensiveness

This eight-hour program is targeted for those with supervisory responsibility

We can tailor this program and deliver it on-site for your employees and leaders.

Discuss Your Objectives