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Understand Your Role

As a leader, how can I create the best work environment for my team? The environment a supervisor creates impacts many areas including employee development, relationships, retention and more. Continuing from Focus Your Strengths, this introductory workshop overviews four critical roles that supervisors must understand when guiding their teams. 

Develop Your Team Performance

Add employee coaching to your supervisory tool belt! Effective coaches offer their employees leadership opportunities through development while promoting a positive, creative working environment.  This workshop examines performance management via case studies and activities to help supervisors become employee motivators and provides the GAP model for supervisors to use for improving employee performance.

This workshop is idea for supervisors and managers.

Through Develop Your Team Performance, you will:

Principles of Conflict Management (BC 3hrs)

Have trouble effectively dealing with workplace conflict? Ever feel like you spend too much time going around and around without any resolution?  Then, this is the course for you!

Guided by a self-assessment tool and practical exercises, you will:

  • Discover their preferred conflict management style
  • Learn how to distinguish between the different styles of conflict
  • Gain practical experience in applying conflict styles
  • Explore communication strategies

This workshop is ideal for all Kent State faculty and staff.

Project Planning Basics

Research shows that one hour of proper planning saves 10 hours of ‘doing’.  This workshop explores the planning process and rationale behind making problem-solving and decision-making easier. Learners engage in the ‘basics’ of planning a project, focusing on step-by-step instructions and tools to help eliminate problems before they arise. Learners walk away with hands-on experience using various methods and techniques to construct an effective plan from the ground up.

This workshop is idea for supervisors and managers.

Through Planning Basics, you will:

Managing the Change Curve

We face change on a daily basis, whether at work or home. It can be one of the most difficult situations to handle, especially if we resist the change. This workshop provides an assessment and model that addresses concerns learners have while moving through the four phases (denial, resistance, exploration and commitment) of change. Learners will explore the four phases of change, pinpoint their current stage in the transition process and develop an action plan for managing change transitions.

This workshop is ideal for managers and experienced supervisors.

Management Skills - Using DiSC to Direct and Delegate (Part 2 of 3)

Building upon information learned in Part 1, this workshop explores methods for managers to enhance their directing and delegating skillsets using DiSC to adapt to other styles. They will discuss and write a plan on how to effectively engage an employee that has a different style from their own.

This workshop is ideal for managers and experienced supervisors.

Management Skills - Getting the Most of Your Management Style Using DiSC (Part 1 of 3)

This workshop utilizes the popular and proven DiSC methodology for understanding human behavior. Based on the work of behavior psychologist William Moulton Marston, DiSC has shown tremendous success in improving communication skills and directly improving the employee/supervisor relationship. Learners will complete an online assessment before the first workshop. DiSC results are reviewed during the classroom session. Discussion includes a general overview of DiSC management styles and their impact in the workplace.

This workshop is ideal for managers and experienced supervisors.

Management Skills - Creating a Motivating Environment Using DiSC (Part 3 of 3)

Building on material learned in Parts 1 and 2, learners explore the environments they create through their styles and learn to identify the motivational needs of others. They will discuss and construct a plan on how to effectively engage employees with motivational styles different from their own.

This workshop is ideal for managers and experienced supervisors.

Listening with Purpose

Understanding personal listening approaches is essential to productive communication. Good communication skills in the workplace are one of the most important factors leading to successful teams, groups and organizations. Effective listening skills are crucial to communicating productively both inside and outside the organization. This workshop will help you become an active, purposeful listener in a wide variety of situations for more powerful communication.

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