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Role of the Ombuds

The Office of the Faculty Ombudsperson is governed by the office Charter.

The Faculty Ombudsperson will:

  • Listen to understand
  • Clarify issues and areas of concern
  • Identify underlying interests and explore multiple perspectives
  • Help to develop and evaluate options
  • Initiate INFORMAL inquiries to gather information
  • Provide information about policy and procedure
  • Provide referrals to additional resources
  • Advocate for fair processes
  • Provide generalized feedback to university leadership in a manner that safeguards confidentiality and anonymity of visitors

The Faculty Ombudsperson will NOT:

  • Advocate for any visitor or the university
  • Make decisions about how to resolve a situation
  • Provide legal advice
  • Maintain records of the content of visits
  • Participate in FORMAL processes
  • Accept notice on behalf of the university, except as required by law or university policy